Management and connectivity
Alerts and follow-up
The problem reaches the right person in the moment, and its follow-up is recorded.
0 min
Shift supervisor
Unplanned stop on Line 1
10 min
Maintenance
The stop is still open
30 min
Plant manager
No cause recorded
The alert closes when someone records the cause and the action — and that stays in the history.
The problem
Every minute without an alert is a minute without a response
The line stops and the alert depends on someone noticing, finding the owner and calling them on the radio. By the time maintenance arrives, output is already lost and nobody wrote down what happened.
In validation on the plant floor
Sound familiar?
- Problems are discovered on the next walk-round.
- The alert reaches the wrong person, or everyone at once.
- Nobody knows how long the response took.
- Actions agreed in the meeting get forgotten.
What we ask first
Before proposing anything, we understand what happens on your line today.
- When something fails on the line, who finds out first and how?
- Who fixes it, and how long does it take them to arrive today?
- Does the manager or owner also need to know? After how long?
How we approach it
Together we define which event deserves an alert, who receives it, through which channel and at what hours. If nobody responds, the alert escalates. The cause and the action stay recorded in the same event.
1. We define rules, not noise
For example: an unplanned stop of more than 10 minutes on line 1.
2. We choose who and how
By role and shift, on a phone or a floor display.
3. We escalate if there's no response
From the supervisor to the maintenance lead, on timings you agree.
4. We record the follow-up
Who responded, which cause they confirmed and which action was taken.
What it takes
Software
- Alert rules by line, event, role and schedule
- Escalation by response time
- Incident and action log with owner
Plant equipment
- Responsible staff's phones
- Optional: a display or beacon visible on the line
Alerts use events the system already records (stops, counts, deviations); channels and displays are defined during technical design.
Who uses the information
- Maintenance
- Receives the alert with the line, time and ongoing duration.
- Shift supervisor
- Confirms the cause and records what was done.
- Plant manager
- Sees response times and pending actions.
- Owner or leadership
- Receives only what exceeds the thresholds they set.
Decisions it supports
- 01Who should handle each type of problem and how quickly.
- 02Which corrective actions were completed and which are still open.
- 03Where more response staff is needed per shift.
How value is measured
We measure before and after, on your line. Value is shown with your data, not promises.
- Time from event to response
- Recorded in every alert from activation.
- Corrective actions closed on time
- Weekly tracking of open and closed actions.
- Repeated events with the same cause
- Compared before and after each action.
What it connects to
Alerts originate in stops and quality deviations, and their follow-up feeds response-time reporting.
- Downtime and OEEEvery stop with its time, duration and cause, and an OEE you can explain.→
- QualityInspections and deviations recorded on the spot, with an owner and a close-out.→
- Reporting and operational intelligenceWhat happened in the plant, ranked by what cost the most, without building spreadsheets.→
Let's start with one problem.
Tell us what's costing you most today. We review it with you, show how we'd solve it and estimate its value together.